Many people behave either aggressively or submissively instead of being assertive. This results in dysfunctional conflicts and destroyed relationships, both at work and at home.
We need to learn how to be confident without being aggressive. Once you know how to build self-confidence through being assertive, a whole new world opens up.
We teach that “no”, is not a four letter word
Assertiveness training shows the how to describe, the differences and the costs associated between aggressive, submissive and assertive behaviours.