Category Archives: Articles

8 Ideas To Improve Customer Satisfaction

8 Ideas To Improve Customer Satisfaction It is important to keep our focus on our customers. Below we have 8 simple ideas to help us improve our customer service. 1. Just ask them – Whether in person, in print or over the phone, it is important to ask your customers exactly what it is that… Continue Reading

Benefits of Leadership Training

Below we speak about 6 benefits that leadership is able to offer your organisation. 1 – Increases Productivity. The right leadership may increase the productivity of the people you work with. At its primal level, leadership is about you understanding your people emotionally. In the book ‘The New Leaders’, the author, Daniel Goleman states that… Continue Reading

The dangers of living a stressful life.

Naturally, human beings are every emotional creatures, and your emotional state can have an impact on your mental and physical health. That is why it is important for each of us to keep our emotions in check, but in the fast-paced world, we live in, where for many time is literally money keeping stress at… Continue Reading

Effects of having a low self esteem.

Self-esteem is simply our personal view and opinion of ourselves. Having a high self-esteem is very important because it allows us to enjoy the pleasures of life to their fullest without negative thoughts and insecurities creeping in, to ruin the fun. Spotting someone with a high self-esteem is easy due to the fact that they… Continue Reading

The Importance of Conflict Management

Conflict in the workspace arises when a misunderstanding or differences between workers aren’t accepted. This is bound to happen at any time in the office, we’re human, there will be differences. Conflict arising then isn’t the problem in the workspace. The problem begins when workers don’t know how to manage conflict accordingly. It then makes… Continue Reading