Conflict & Anger Management

In our lives today, and more particularly in business, there is conflict. It is the ability to manage inter-personal relationships and conflicts that comes with them that will make the difference between our personal success or failure both at work and home. This programme will show you how to manage conflict well.

 

Seminar Dates

Johannesburg

  • 24 January 2018

Cape Town

  • 2018 – To be advised.

Durban

  • 2018 – To be advised.

 

Target Group

All staff.

 

Objectives

  • To effectively handle the conflicts that occur within business and at home, producing a win-win outcome for all.

 

Methodology

All training is best designed to achieve maximum group attention. Fast paced and entertaining, it allows the delegates to take away real practical skills, rather than just theoretical knowledge.

 

Timing

One morning; generally starts at 8h00 and run to about 12h00. Timing is dependent on locale.

 

Course Content

This programme is a must for people who have a need to work cohesively with others.

Part 1. Assertiveness training.
Learning to say ‘no’ without feeling guilty. In this module, we handle the differences between unassertive, aggressive and assertive behaviour. Having defined assertiveness, we then work towards developing assertiveness by reducing unassertive and aggressive behaviours.

The pay-offs and disadvantages of both unassertive and aggressive behaviour are examined, as well as the pay-offs and advantages of assertive behaviour.

Delegates learn how to use the assertive option, to avoid putting themselves down, or putting others down. This helps them to grow, through an understanding of their own personality.

Part 2. Interaction management.
This module handles how we transact or relate with other people. It explores the concept that all people have what it takes to win and are created with what is required to succeed. The module is designed to allow people to recognise how, when and why they are “losing it” and what can be done to prevent and control this.

 

Cost

R695-00 (excl. VAT) per delegate attending for all bookings for 2018 seminars received before/on 31st of December 2017 and paid before/on the 31st of January 2018.

All bookings received for 2018 seminars after the 31st of December 2017 will be at R795-00 (excl. VAT) per delegate attending.

 

Johannesburg

Venue: Jeppe Quondam Conference Centre, 79 Boeing Rd East, Bedfordview
Time: 08:30 to 12:00
Dates: Select a date on the booking form

Cape Town

Venue: The Riverclub Conference Centre, Liesbeek Parkway, Observatory
Time: 09:00 to 12:30
Dates: Select a date on the booking form

Durban

Venue: Durban Country Club
Time: 09:00 to 12:30
Dates: Select a date on the booking form

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