The IQ versus EQ controversy

The IQ versus EQ controversy. For many years, the belief has been that IQ is the great factor that determines success. Current research shows that it’s more your EQ that will determine success today than your IQ.
What is EQ? It is the ability to work with people and through people to achieve win-win results for both parties. A combination of Rapport, Empathy and Street Smarts. This programme will show you how to get the best out of people at all levels. All staff should attend.

 

Seminar Dates

Johannesburg

  • 20 October 2017

If none of these dates suit you, select the “notify me when new dates are available” option on the booking form.

 

Cape Town

2017 – To be advised.

 

Durban

2017 – To be advised.

 

Target Group

This programme is a must for all staff interacting with customers.

 

Objectives

To understand and to be able to effectively grow EQ and to use it in dealing with people at all levels. To easily work towards win-win outcomes with all people.

 

Methodology

All training is best designed to achieve maximum group attention. Fast paced and entertaining, it allows the delegates to take away real practical skills, rather than just theoretical knowledge.

 

Timing

One morning – 08:00 to 12:00 in Gauteng and 08:30 to 12:30 in Durban and Cape Town.

 

Course Content

This programme explores the 15 pieces of the puzzle, that make up EQ.

  • Emotional knowledge.
  • Emotional energy.
  • Emotional self-awareness.
  • Emotional openness and sharing.
  • Trust.
  • Assertiveness.
  • Empathy.
  • Independence.
  • Self-esteem.
  • Self-actualisation.
  • Stress management.
  • Communication skills.
  • Positivity with people. (looking for the good)
  • Giving and sharing.
  • Flexibility.

 

Johannesburg

Venue: Jeppe Quondam Conference Centre, 79 Boeing Rd East, Bedfordview
Time: 08:30 to 12:00
Dates: Select a date on the booking form
Cost: R695

 

Cape Town

Venue: The Riverclub Conference Centre, Liesbeek Parkway, Observatory
Time: 09:00 to 12:30
Dates: Select a date on the booking form
Cost: R695

 

Durban

Venue: Durban Country Club
Time: 09:00 to 12:30
Dates: Select a date on the booking form
Cost: R695

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